Privacy Policy – Van Mac Painting Ltd | Residential & Commercial Painters

Van Mac Painting Ltd – Interior & Exterior Painters – Mount Maunganui, Papamoa & Tauranga

Last Updated: March 11, 2025

Introduction

Thank you for choosing Van Mac Painting Ltd for your comprehensive painting needs in Mount Maunganui, Papamoa, and Tauranga. Whether you require interior or exterior painting for your residential or commercial property, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, whether through our website, during on-site consultations at your Mount Maunganui beachfront property, when requesting a quote for interior painting of your Papamoa home, scheduling commercial painting services for your Tauranga business, or any other painting services we provide throughout the Bay of Plenty region.

Please read this Privacy Policy carefully. By accessing our services, requesting a free color consultation, submitting contact information for a quote, or engaging our exterior painting services across the Bay of Plenty region, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address (for Mount Maunganui, Papamoa, or Tauranga properties requiring interior, exterior, residential, or commercial painting services)

Property Information: Details about your property’s interior and exterior condition, previous paint history, property size, architectural features specific to coastal homes, commercial building requirements, and residential design preferences

Communication Records: Records of phone calls, emails, text messages, and in-person consultations regarding your residential or commercial painting projects in Mount Maunganui, Papamoa, or Tauranga

Payment Information: Credit card details, bank account information, and transaction records when you pay for our interior or exterior painting services

Photos: Images of your residential property or commercial building (interior and exterior) before, during, and after our painting services (with your permission)

Scheduling Information: Your availability and preferred dates for residential or commercial painting projects

Business Information: For commercial clients in Tauranga, Mount Maunganui, or Papamoa, we may collect business hours, access requirements, and industry-specific considerations

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

Device Information: IP address, browser type, operating system

Usage Data: Pages visited, time spent on pages, links clicked

Location Data: General location data based on IP address (to better serve customers in Mount Maunganui, Papamoa, and Tauranga areas)

Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section)

How We Use Your Information

We use your personal information for the following purposes:

To provide high-quality interior and exterior painting services for both residential homes and commercial buildings, specifically tailored to properties in Mount Maunganui, Papamoa, and Tauranga

To create and manage your customer account (whether you’re a residential homeowner or commercial business owner)

To communicate with you about your painting projects, including scheduling, material selection, colour consultations, and recommendations appropriate for coastal environments, residential interiors, or commercial applications

To process payments for services

To respond to your inquiries and provide customer support

To send you service-related announcements and updates

To improve our website, services, and customer experience for both residential and commercial clients

To comply with legal obligations

To protect our rights, property, or safety, and that of our customers or others

To provide information about promotions, special offers, and new services related to our comprehensive painting solutions designed for Bay of Plenty’s homes and businesses

To develop customized painting solutions for specific property types in Mount Maunganui, Papamoa, and Tauranga

To maintain records of paint colors, products, and techniques used for future maintenance of your property

Information Sharing and Disclosure

We may share your personal information with:

Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as:

Payment processors

Project management software providers

Email service providers

Paint suppliers and manufacturers

Interior design consultants (for residential interior painting projects)

Subcontractors specializing in preparation for coastal homes in Mount Maunganui and Papamoa

Commercial cleaning services (for preparation or cleanup of commercial painting projects)

Scaffolding and equipment providers (for multi-story buildings in Tauranga CBD)

These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information where required by law, governmental request, or to protect our rights. This may include:

Complying with a legal process or governmental request

Protecting the rights, property, or safety of Van Mac Painting Ltd, our customers, or others

Preventing or investigating possible wrongdoing in connection with our services

Business Transfers

If Van Mac Painting Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All payment transactions are encrypted using SSL technology.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

You have certain rights regarding your personal information:

Access: You have the right to request copies of your personal information.

Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Deletion: You have the right to request that we erase your personal information, under certain conditions.

Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.

Objection: You have the right to object to our processing of your personal information, under certain conditions.

Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

Cookie Policy

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Essential Cookies: Required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.

Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website with the updated date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Van Mac Painting Ltd

38 Sorrento Key, Papamoa Beach, Mount Maunganui

New Zealand

Email: vanmacltd@xtra.co.nz

Phone: 027 687 2205

Specific Service Areas

This Privacy Policy applies to all services provided by Van Mac Painting Ltd, including:

Residential Painting Services

Interior painting for Mount Maunganui homes

Interior painting for Papamoa residences

Interior painting for Tauranga houses

Exterior painting services in Mount Maunganui

Exterior house painting in Papamoa

Exterior residential painting in Tauranga

Beach home painting in Mount Maunganui and Papamoa

Weatherboard home restoration across the Bay of Plenty

Exterior wood staining for decks and fences

Salt-resistant coating application for coastal properties

Interior ceiling and wall repairs

Custom residential color schemes

Commercial Painting Services

Commercial interior painting in Mount Maunganui

Commercial interior painting in Papamoa

Commercial interior painting in Tauranga CBD

Commercial exterior painting in Mount Maunganui

Commercial exterior painting in Papamoa

Commercial exterior painting in Tauranga

Retail space renovations

Office painting and rebranding

Industrial facility painting

Commercial building maintenance

Body corporate painting packages

Hospitality venue refreshes

Additional Services

Color consultation services for Bay of Plenty homes and businesses

Specialized coastal property protection systems

Commercial color scheme design

Eco-friendly and low-VOC painting options

Heritage building restoration

New construction finishing

This Privacy Policy was created for Van Mac Painting Ltd serving Mount Maunganui, Papamoa, and Tauranga regions. It is designed to protect customer data while complying with New Zealand privacy regulations.